AppleCare+ for iPad Pro 11-inch (M4)

Enjoy peace of mind when you buy AppleCare+ for iPad.

AppleCare+ is an insurance product that provides expert technical support1 and hardware coverage2 for iPad, Apple Pencil and Apple-branded iPad keyboard, and includes unlimited incidents of accidental damage protection, each subject to an excess fee.3 Coverage begins on your AppleCare+ purchase date.

AppleCare+ benefits are separate from a consumer’s right to a free-of-charge repair or replacement, by the seller, of goods that do not conform with the contract of sale. Under English law, consumers have up to six years from the date of delivery to exercise their rights; however, various factors may affect your eligibility to receive these remedies. For more details, click here.

• Apple-certified service and support coverage
• 24/7 priority access to technical support
• Get unlimited incidents of accidental damage protection³
• Battery service coverage³

One stop for technical support

Because Apple designs the computer, the operating system and many applications, Mac is a truly integrated system. And only AppleCare+ gives you one-stop service and support from Apple experts, so most issues can be resolved in a single call.

• 24/7 priority access to Apple experts by chat or phone
• Express Replacement Service: We’ll ship you a replacement device so you don’t have to wait for a repair
• Local Apple hardware service when travelling within Europe

Additional Apple hardware coverage

With AppleCare+, you get repair or replacement coverage for your iPad, Apple Pencil and Apple-branded iPad keyboard, which includes unlimited incidents of accidental damage protection, each subject to an excess fee, and coverage against batteries that retain less than 80% of their original capacity.

Coverage includes the following:

• Your iPad
• Battery³
• Apple Pencil³
• Apple‑branded iPad keyboard³
• Included USB cable and power adapter

Software support included 

Get direct access to Apple experts for support using iPadOS and more. With AppleCare+, Apple experts can help troubleshoot issues with your iPad, iPadOS, iCloud and Apple-branded iPad apps:⁴

• iPadOS and iCloud
• Wireless networks
• Questions about FaceTime, Keynote, Numbers, Pages and other Apple‑branded iPad apps

Important notes

Purchase AppleCare+ with your new iPad. Or buy it within 60 days of your iPad purchase:

• - Online (requires you to verify your serial number and run a remote diagnostic)
• - At an Apple Store (inspection of iPad and proof of purchase are required)
• - By calling 0800 107 6285 (requires you to run a remote diagnostic and provide proof of purchase)

For Mac computers running macOS Server, AppleCare+ Technical Support covers server administration and network management issues using the graphical user interface of macOS Server. For assistance with advanced server operation and integration issues, purchase AppleCare OS Support.

See AppleCare+ Terms and Conditions for complete product details.

[1] Local telephone charges may apply. Telephone numbers and hours of operation may vary and are subject to change.
[2] Your AppleCare+ Hardware Coverage starts from the date you purchase AppleCare+. This means that if you purchase AppleCare+ up to 60 days after you purchase your iPad, you will only receive AppleCare+ Hardware Coverage from that date. Your Technical Support Coverage starts on expiry of your 90 days of complimentary technical support cover provided by Apple, which starts on the date you purchase your iPad.

[3] Coverage is available only for iPad, its original included accessories, one compatible Apple Pencil and one compatible Apple-branded iPad keyboard used with your iPad for protection against (i) batteries that retain less than 80% of their original capacity, and (ii) unlimited incidents of accidental damage, each subject to an excess fee. For all 11-inch iPad Pro (M4), 13-inch iPad Pro (M4), 11-inch iPad Air (M2) and 13-inch iPad Air (M2) models, the excess fee is £25 for screen repair and £79 for all other accidental damage. The excess fee for accidental damage to all other iPad models is £39. The screen repair excess fee is only available on 11‑inch iPad Pro (M4), 13‑inch iPad Pro (M4), 11‑inch iPad Air (M2) and 13‑inch iPad Air (M2) models, and when there is no other damage present. The excess fee for Apple Pencil or Apple-branded iPad keyboard is £25. Replacement equipment that Apple provides as part of the repair or replacement service may contain new or previously used genuine Apple parts that have been tested and pass Apple functional requirements. See terms at apple.com/uk/legal/sales-support/applecare/applecareplus/uk for full details.

[4] Technical Support Coverage gives access to technical advice for which a customer would otherwise be charged a fee.

AppleCare+ benefits are separate from and in addition to the Apple Limited Warranty and any legal rights provided by consumer protection laws in your jurisdiction. For details, click here. Purchase of AppleCare+ is not required to purchase iPad.

AppleCare+ products are insurance policies issued by American International Group UK. Limited and distributed in the UK by Apple Distribution International Limited or Apple Retail UK Limited, depending on where AppleCare+ is purchased. For further information please see the terms and conditions. In respect of its activities with UK customers, Apple Distribution International Limited is an Appointed Representative of Apple Retail UK Limited which is authorised and regulated by the Financial Conduct Authority. For further information, please visit register.fca.org.uk/s. Apple Distribution International Limited is also regulated by the Central Bank of Ireland, but is not authorised or regulated in the UK. Benefits included under AppleCare+ products are separate from and in addition to the Apple Limited Warranty and any legal rights provided by consumer protection laws in your jurisdiction.

This Insurance is underwritten by American International Group UK Limited and is registered in England under number 10737370. Registered office: The AIG Building, 58 Fenchurch Street, London, EC3M 4AB, United Kingdom. American International Group UK Limited is a member of the Association of British Insurers. American International Group UK Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and Prudential Regulation Authority (FRN: 781109). This information can be checked by visiting the FS Register at (www.fca.org.uk/register).